Frequently Asked Questions
How long does shipping take?▼
We offer standard shipping within 3 to 5 business days. Express shipping options are available at checkout if you need your UNDERNEAT pieces sooner.
What is your return policy?▼
You can return unworn items with original tags within 30 days of delivery. Simply visit our online portal to generate a prepaid return shipping label.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer interest-free installment plans through Klarna and Afterpay.
How do you ensure product quality?▼
Every UNDERNEAT garment undergoes rigorous quality checks. We source premium, sustainable fabrics designed to maintain their shape and softness through years of regular wear.
